Case file TP-0005

Excluded toll route reappeared after a repeat attempt

After a fresh sign-in, an excluded toll route was proposed again after the destination point changed. The reporter repeated the manual selection. No parallel sign-in was recorded.

Observed sequence

After a fresh sign-in, an excluded toll route was proposed again after the destination point changed. The reporter repeated the manual selection. No parallel sign-in was recorded.

Available evidence

Recorded settings and a reconstructed screen sequence.

Technical alternative

Reset route preference.

Archive assessment

The observations are more plausibly explained by reset route preference.

Interpretive limit: Classification describes correspondence with the archive model. It does not establish intent, coordination or a shared technical cause.